Avenue A | Razorfish is seeking a User Experience Lead with deep experience in the area of Online Communities and Social Networking to join our rapidly growing User Experience team.
The User Experience Lead will be responsible for leading the project teams on to create compelling, insight-driven Community solutions leveraging technologies such as wikis, blogs, and profile and reputation managements systems. This is one of the most crucial project roles at Avenue A | Razorfish as it requires an ability both to lead the project team and the client through a user-centered design process to develop meaningful experience concepts, and to execute on those concepts.
The Experience Lead is an ideas person who can sell “the big idea” to the client, but who also loves getting their hands dirty in the process.
Responsibilities:
• Taking a leadership role in developing the strategy, information architecture and content strategy of community and social networking internet solutions
• Understanding target audiences’ needs, tasks, and goals and translating them into creative concepts
• Working closely with clients to translate business requirements into meaningful interactive experiences
• Leading and/or participating in immersive user research, concept testing, and usability testing
• Developing user personas and scenarios to clarify results of user research and focus the team’s design efforts on the needs of key users
• Driving Community Strategy thought leadership in both the company and the industry.
Qualifications:
• Demonstrated ability to develop big ideas, and execute flawlessly against them in a highly collaborative environment
• Demonstrated experience developing and managing social networking solutions for the Web
• A deep understanding of how social networking and online communities are changing the landscape of digital marketing and online advertising
• Excellent oral and written communication and presentation skills
• Experience in client services and negotiating business decisions
• High tolerance for ambiguity matched only by your desire to organize it
• Willingness to travel
Required Experience:
• 5+ years experience as an information architect, interaction designer, or content strategist (or similar role)
• 2-3 years experience developing or managing online communities
• Master’s degree or equivalent work experience in a related field, such as library science, industrial design, graphic design, or human-computer interaction
At Avenue A | Razorfish, the Internet is not a hobby. Technology is not something we dabble in. And digital design is not a sideline while we create print ads or television commercials. We were born digital, passionate about blending art and science, about defying the edge of what is possible. We got to be #1 because we believed — and still do — in the power of the Web to transform lives, and brands.