Overview
Avenue A | Razorfish is one of the largest interactive agencies in the world and currently has more than 2,000 employees in 20 offices in seven countries (Australia, China, France, Germany, Japan, the United Kingdom and the United States) focusing exclusively on digital marketing and technology. Each office is filled with opportunities for people who want to invent the digital future. It’s a big challenge, but it’s a big Internet, and there’s work to be done.
We are seeking an entrepreneurial Senior Information Architect to join our rapidly growing Experience team.
The Senior Information Architect is responsible for developing IA documentation (site maps, transaction flows, schematics, navigation models) for both web sites and applications. This is not a back-seat support role in addition to collaborating with the Experience Lead, as well as other team members including other Information Architects, Content Strategists and User Researchers, and others from our Creative, Technology and Strategy groups, you will also work closely with the client to present and review IA deliverables. A firm understanding of user-centered design processes will be crucial to your success here. Ideal candidates will have a healthy sense of humor, and are ready to finally work in a place where they are no longer the smartest person in the room.
Core Duties/Responsibilities
• Creating the information architecture for transactional, informational, and marketing website
• Understanding target audiences’ needs, tasks, and goals and translating them into creative concepts and functional components
• Working closely with clients to translate business requirements into meaningful interactive experiences
• Leading and/or participating in immersive user research, concept testing, and usability testing
• Developing user personas and scenarios to clarify results of user research and focus the team’s design efforts on the needs of key users
• Collaboratively developing prototypes for demonstration of concepts to clients
• Conducting competitive audits and market research
• Developing and documenting detailed user experience specifications for highly interactive interfaces
• Participating in User Experience thought leadership in both the company and the industry
Required Skills/Knowledge/Experience
• Demonstrated ability to execute on IA of complex transactional interfaces, taxonomies and metadata frameworks, and templates for content management systems
• Demonstrated experience conducting user research and translating user research into design decisions
• Demonstrated experience using web analytics data to inform design decisions
• Demonstrated ability to develop big ideas, and execute flawlessly against them in a highly collaborative environment
• Excellent oral and written communication and presentation skills
• Experience in client services and negotiating business decisions
• High tolerance for ambiguity matched only by your desire to organize it
• Willingness to travel
Required Experience:
• 5+ years experience as an information architect, interaction designer, or experience designer (or similar role)
• Degree in a related field, such as Library Science, Industrial Design, Graphic Design, Human-Computer Interaction, Technical Communications, English, History, Anthropology, Economics
• Advanced proficiency in a variety of design tools including Visio and InDesign, as well as the MS Office Suite
At Avenue A | Razorfish, the Internet is not a hobby. Technology is not something we dabble in. And digital design is not a sideline while we create print ads or television commercials. We were born digital, passionate about blending art and science, about defying the edge of what is possible. We got to be #1 because we believed — and still do — in the power of the Web to transform lives, and brands.
Do you share our passion?
You can always find us online at www.avenuea-razorfish.com