Location: New York, NY
URL: www.sva.edu
DATE AVAILABLE: January 2008
JOB TITLE: Systems Support Specialist
DEPARTMENT: BFA Photography
REPORTS TO: Senior Systems Specialist, Studio Manager, Director of Operations and Department Chair
POSITION OVERVIEW: Set up, configure, maintain and provide technical support for Macintosh environment labs and administrative computers. Installation, configuration, and maintenance of OSX server and FileMaker server. Provide desktop support for students, faculty and administration. Develop innovative ways of working with technology in labs, educational and administrative environments.
Work Schedule: Sunday – Thursday, 2pm – 10pm (Full-Time)
DUTIES & RESPONSIBILITIES:
- Installation, configuration and maintenance of OSX server and FileMaker server
- Installation and maintenance of all software, hardware, and peripherals
- Computer hardware and software support for labs and administrative staff
- Continually responsive to students in respect to desktop, software, hardware and peripheral technical support
- Advanced hardware and software troubleshooting
- Provide and maintain a color management system for student and faculty use
- Maintain network
- Coordinates with Senior Systems Specialist to analyze and evaluate lab usage
- Develop and maintain computer lab help website and office knowledge based materials
- Modify and enforce policies and procedures for computer lab facilities
- Support department chair and chair’s assistant with special projects
- Research and implement innovative ways for technological teaching
- Conduct supplemental workshops for students on basic lab usage
- Enforce policies and procedures for computer lab facilities
- Train part-time systems specialist and Lab Aides
QUALIFICATIONS:
- Bachelor’s degree or equivalent professional training
- 2-3 years experience preferred
- Expert knowledge of Macintosh operating system
- Knowledge of Macintosh server structure required
- Employee should have working knowledge of all Adobe and Apple products
- Knowledge of FileMaker Pro preferred
- Excellent communication, time-management, organizational and prioritization skills
- Working knowledge of Unix
- Strong knowledge of computer and peripheral maintenance
- Knowledge in trouble shooting
- Experience with traditional and digital photography is helpful, but not required
Salary $40k/year
The School of Visual Arts (SVA) in New York City is an established leader and innovator in the education of artists. From its inception in 1947, the College has instituted numerous educational innovations, including the selection of professionals working in the arts and art-related fields as instructors. SVA provides an environment that nurtures creativity, inventiveness and experimentation, enabling students to develop a strong sense of identity and a clear direction of purpose.
Find out what it’s like to work at SVA. Visit http://www.sva.edu/workingatsva.
To apply for this position, please send a cover letter and resume to working@sva.edu. No walk-ins please.
The School of Visual Arts is an equal opportunity employer.
To apply: Send Resume and Cover letter to working@sva.edu