Campbell-Ewald is looking for the Experience Planner to join one of their national account.
Overall Purpose
Creates branded, interactive user experiences such as websites and applications for Campbell-Ewald clients.
The Experience Planner helps define and lead the strategic and creative vision; owns the information architecture, navigation, interaction and user experience; researches and defines user needs, business goals and requirements; and coordinates with the art director, technical lead and account manger to inform visual design and facilitate build.
Key Areas of Responsibilities:
•Takes ownership of the Experience Planner component of all assigned projects.
•Understands brands, and how to bring them to life online.
•Serves as primary point of contact with internal team members and the client for all Experience Planner issues.
•Delivers work on time and on budget.
•Communicates concerns, problems and ideas proactively to internal team members.
•Is articulate, clear and confident in presenting his/her work to internal team members and clients.
•Provides expert usability and interaction design recommendations to the project team.
•Produces deliverables at a level of fidelity and detail appropriate for clients and internal team members.
•Plans, conducts and analyzes primary and secondary research (heuristic evaluations, competitive analyses, one-on-one interviews, online surveys, stakeholder interviews, etc.).
•Plans and conducts internal team and client work sessions (brainstorms, requirements workshops, etc.).
•Defines, prioritizes and drives consensus on project requirements, including all features, functions and content.
•Develops process models, user personas and scenarios.
•Creates information architecture deliverables, including site maps, wireframes, interaction models and page specifications that describe navigation, content, and functionality.
•Assists technical lead with functional specifications.
•Leads usability testing planning, facilitation and analysis.
Qualifications
•3+ years experience creating user-centered digital solutions.
•Experience as primary Experience Planner or Information Architect on medium and large accounts.
•Expertise with modeling and prototyping tools including OmniGraffle, Visio, HTML/JavaScript, Dreamweaver and/or Illustrator.
•Excellent visual, written and oral communications and presentations skills.
•Strong leadership, interpersonal and management skills.
•Demonstrated critical thinking ability.
•Experience working in an agency environment.
Education
•Bachelor’s degree
•Graduate degree in Cognitive Psychology, Human Factors, HCI, Design, Anthro
pology, or related field preferred
Campbell-Ewald strives to be the multicultural employer of choice in our industry and strongly supports equal employment opportunity.